Management Planning
You’re trying your best to lead an effective public agency. You are committed to the well-being and quality of life of the ones you serve. You see incredible potential just yearning to be realized. Yet despite your best efforts, you just can’t seem to get over the hump of the pervasive internal and interpersonal breakdowns that continue to impede progress. If this is your situation, you might want to consider a new or revamped management plan. Tailored to your specific needs and context, Tuminello Consulting has the process, tools and experience to guide you through the entire process. Here are some of the key elements:
Internal Needs Assessment
One-on-one interviews are conducted with each member of the management team—both elected officials and administration. A customized questionnaire is utilized to ensure consistency in responses. Based on the input of all key stakeholders, a situation table is constructed to summarize all of the key issues to be prioritized and resolved. This step generates the overall plan and approach for the new management plan.
Governance and Organizational Structure
In public institutions it is critical to determine the philosophical underpinnings of how an agency or community is to be governed. Will it be open, collaborative, service oriented and engaging with its constituency? Governance helps define the culture and fabric of the community. Our process will help you lay out and articulate this foundation. With the governance foundation in place, the next step is to build the proper organizational structure. The paramount element here is well-defined roles and responsibilities for each key member of the team—both elected officials and administrative staff.
Internal Communications Plan and Procedures
With a strong governance as the foundation along with the proper organizational structure built upon it, effective communication becomes the catalyst that drives effective performance, interdepartmental collaboration, teamwork, high morale and citizen engagement. Using time-tested methodologies, Tuminello Consulting will work with you to design a communication plan and protocol specifically geared to your situation and goals.
Interagency Alignment
For those public agencies (e.g., cities and towns) comprised of several interrelated agencies, Tuminello Consulting can help you create an Interagency Council. For example, rather than operating in silos, imagine the difference when the City Council, EDC, Chamber of Commerce, P&Z, and ISD (or similar interagency structures) all work together toward a common vision. Leveraging an interagency framework, we can help you develop a long-range strategic plan where each entity understands and is held accountable for its unique roles, responsibilities and contributions to the plan. The result—better alignment and coordination, more efficient utilization of limited resources, less duplication of effort, and most importantly, a unity of spirit and purpose that permeates throughout the entire community.